Newbie here. I am in the process of a rebuild and based on some information I read here, I ordered shock through HT. I was charged the minute the order was placed and told I would have my shock in one week. One week goes by and no shock, two weeks goes by and no shock, three weeks later and still no shock. I reached out several times with no response. I finally got a response to my 4th email when I said I was going to have to dispute the charges with my CC company. In the response I was told I would be updated as soon as they knew what was going on. That was 3 days ago and still no update. All I want is the shock so I can start riding. I feel bad but I have been put in a position that I have no choice but to dispute the charges. I don't want to but what else can i do? I need the shock and I need the money back to try and find one elsewhere.
Has anyone else every had an issue like this with HT?
Thanks,
LJ
Has anyone else every had an issue like this with HT?
Thanks,
LJ